Legal

Terms of Service

Effective date: 22 July 2026

Last updated: 4 October 2026

1. About Us

Blue Dragon SEO is operated by Cenplus Pty Ltd (“we”, “our” or “us”), based on the Gold Coast, Queensland, Australia.

These terms explain the conditions for using our website and purchasing our SEO and digital marketing services.

2. Service Agreements

Before paid work begins, we will provide a proposal, quote, order confirmation or service agreement describing the scope, fees, payment schedule and any cancellation or renewal arrangements.

These terms form part of your service agreement when supplied to you before acceptance. Any specifically agreed written terms take priority where they conflict with these general terms, subject to applicable law.

Submitting an enquiry or requesting a free audit does not commit you to purchasing services.

3. Our Services

Services may include:

• Search Engine Optimisation (SEO)
• Local SEO and Google Maps optimisation
• Google Business Profile setup and management
• Google Ads management
• Website design and optimisation
• Content development
• Analytics, reporting and digital strategy

We will perform the agreed services with due care and skill. Additional work outside the agreed scope requires your approval, including any additional charges.

4. SEO and Advertising Results

Search rankings, website traffic, enquiries and sales depend on factors including competition, website condition, budget, customer behaviour and changes made by third-party platforms.

We do not guarantee specific rankings, first-page placement, traffic levels, advertising returns or sales outcomes.

Forecasts and estimates are provided in good faith and are not guarantees. This does not limit our responsibility to deliver the agreed services or your rights under Australian Consumer Law.

Blue Dragon SEO is an independent provider. We do not represent Google or imply Google endorsement.

5. Your Responsibilities

You agree to:

• Provide accurate business information and materials
• Ensure you have authority to approve work and grant account access
• Provide reasonably necessary access and timely feedback
• Ensure supplied content can lawfully be used
• Tell us about relevant changes to your website, business or accounts

We will explain any effect that missing information, delayed approvals or changes may have on delivery dates or scope.

6. Accounts and Access

Where possible, access to your platforms should be granted through delegated permissions rather than shared passwords.

You retain control of accounts you own. We will use authorised access for the agreed services and will not withhold your existing accounts to resolve a payment dispute.

Please notify us promptly if you suspect unauthorised access.

7. Fees and Payments

Fees, due dates and whether GST is included will be stated in your quote or service agreement. Unless otherwise stated, prices are in Australian dollars.

Advertising spend, hosting, domains, subscriptions and other third-party costs are separate unless expressly included.

Recurring payments require your authorisation. Their amount, frequency and cancellation arrangements will be disclosed before you agree.

If you dispute an invoice, contact us promptly so we can investigate. We will not suspend services solely because of a genuinely disputed amount while both parties are reasonably working to resolve it.

8. Advertising Budgets

Advertising budgets require your approval. We will not knowingly increase your authorised budget without permission.

Platform billing and campaign delivery are also subject to the relevant provider’s terms. We will explain applicable budget settings and any material platform spending rules when managing your campaigns.

9. Cancellation and Refunds

Any minimum term, notice period or renewal arrangement will be disclosed before you purchase.

If no minimum term or notice period is agreed, you may cancel an ongoing service by written notice before the next billing period begins.

For project cancellations, charges will reflect work reasonably performed and authorised, unavoidable third-party commitments. We will provide an itemised explanation and refund any remaining prepaid balance.

If we discontinue a service for reasons unrelated to your breach, we will refund prepaid fees for services not delivered.

These arrangements do not limit any statutory rights to cancellation, refunds or compensation.

10. Intellectual Property

You retain ownership of materials and accounts you provide. You grant us permission to use those materials as reasonably necessary to deliver your services.

Ownership and licensing of new deliverables will be specified in your proposal. Unless otherwise agreed, ownership of original final deliverables created specifically for you transfers upon payment of the fees attributable to those deliverables.

Pre-existing tools, templates and methods remain the property of their owners. Third-party assets remain subject to their licences. We will identify material licence restrictions relevant to your use.

We will obtain your permission before displaying your name, logo or project as a testimonial or case study.

11. Third-Party Platforms

Our services may depend on Google, hosting companies, payment processors and other providers.

These providers control their own systems, policies and availability. We cannot guarantee uninterrupted third-party access, continued rankings or platform approval.

We remain responsible for our own work and will communicate material issues affecting your services and take reasonable steps within our control to address them.

12. Acceptable Use

You must not use our website or services for unlawful activities, fraud, unauthorised access, harassment or infringement of another person’s rights.

We may decline requests involving misleading content, fake reviews or conduct that breaches relevant platform policies.

13. Confidentiality and Privacy

We will treat non-public business information received during your project as confidential and use or disclose it only as needed to deliver services, with your permission, or where required by law.

Personal information is handled as described in our Privacy Policy.

14. Australian Consumer Law

Nothing in these terms excludes, restricts or modifies rights, guarantees or remedies that cannot lawfully be excluded under Australian Consumer Law or other applicable legislation.

Where applicable, our services must be provided with due care and skill, be fit for a purpose you have made known and we have agreed to meet, and be delivered within a reasonable time where no timeframe is agreed.

Your entitlement to remedies, including rectification, cancellation, refunds or compensation, depends on the circumstances and applicable law.

15. Responsibility for Loss

Each party remains responsible for loss or damage for which it is legally liable.

You are not responsible for loss caused by our negligence or breach simply because it occurred through a third-party platform. We do not exclude liability that cannot lawfully be excluded.

16. Suspension or Termination

Either party may terminate a service agreement for a material breach if the other party does not remedy it within a reasonable period after written notice explaining the breach.

We may suspend affected services immediately where reasonably necessary to address unlawful activity or an urgent security risk. We will explain the action as soon as reasonably practicable.

For overdue, undisputed payments, we will provide written notice and a reasonable opportunity to pay before suspending services.

Any suspension will be proportionate to the issue. On termination, we will arrange reasonable handover of your accounts and paid deliverables and settle any outstanding charges or refunds.

17. Complaints and Disputes

Please contact us with details of any concern. We aim to respond within 10 business days and work with you towards a fair resolution.

If a dispute remains unresolved, either party may propose mediation or use available complaint and legal processes. Nothing prevents either party from seeking urgent relief or exercising statutory rights.

18. Changes to These Terms

Updated terms will be published with a revised effective date.

Changes do not automatically alter an existing service agreement. Material changes to an ongoing agreement will be explained and require agreement unless a lawful variation process was already agreed.

19. Governing Law

These terms are governed by the laws of Queensland, Australia. Either party may bring proceedings in a court with appropriate jurisdiction.

This does not restrict rights to use another forum where applicable consumer law permits.

20. Contact

Cenplus Pty Ltd — Blue Dragon SEO
Location: Gold Coast, Queensland, Australia
Email: contact@przwebsites.com.au
Website: https://bluedragonseo.com/contact

Cenplus® and Cenlocal® are registered trademarks of Cenplus Pty Ltd.